TECH PARTNER IN FOCUS | PAQATO – Personalized shipping communication on the parcel journey

In our "Tech Partners in Focus" section, we'd like to introduce you to smart eCommerce solutions that we believe will profitably support your multichannel ambitions and propel your eCommerce business forward. In today's installment, you'll meet PAQATO . PAQATO is your specialist for personalized and automated shipping communication. Brickfox users of varying sizes, such as KoRo, Akkushop, and Bresser, as well as marketplaces like Otto, are enthusiastic about PAQATO .

Graphic brickfox Tech Partner PAQATO


PAQATO is the post-purchase solution for all online retailers who want to get more out of their parcel shipping. With PAQATO, retailers no longer put the communication of shipping messages such as “Your package is on its way to you” in the hands of external shipping service providers such as DHL, DPD or Hermes. Thanks to automated customer communication, individualized track & trace pages in the shop design and smart shipping analyses, PAQATO opens the doors to 5-star ratings, high repeat purchases, strong recommendation rates and happy customers from the moment the order is received.

Experience shows that after introducing PAQATO, online retailers can generate up to 10% more sales with the same number of customers. The all-in-one solution is already inspiring more than 1.000 e-commerce companies. These include growth champions such as Rose Bikes, but also marketplace providers such as Otto, Peek & Cloppenburg and Check24.

By connecting your brickfox client to PAQATO, you can manage your shipping communication for orders from all your sales channels. Individual communication can be created for each channel... for example, while you tell Amazon customers "Your order is now on its way", you communicate in your own online shop with "Your order is on its way to you!"

If you're also interested in PAQATO, let us know! We – brickfox and PAQATO – will guide you on your journey to smart shipping communication. Simply fill out the contact form and get started!

>> ENQUIRE NOW!